Refund Policy

Refund Policy

At Zorq AI, we want billing to stay predictable and fair.

Eligibility

Refund requests may be considered in limited cases such as:

• Duplicate charges
• Billing errors
• Material service failure that prevents reasonable use of paid features

Non-Refundable Cases

Refunds are generally not available for:

• Used credits
• Partially consumed subscriptions
• Dissatisfaction based only on creative preference or prompt outcome
• Accounts suspended for Terms of Service violations

Subscription Cancellation

You may cancel a subscription at any time. Cancellation stops future renewal, and access continues through the current paid period unless otherwise stated.

How to Request a Refund

Please contact us with:

1. Your account email
2. Purchase date
3. Relevant transaction details
4. A brief explanation of the issue

Email: support@zorqai.io

Review Process

Refund requests are reviewed case by case. If approved, the refund will be issued to the original payment method when possible.

Changes

We may update this policy from time to time by posting the revised version on this page.